1. Who we are

FindMyMortgage ("we", "us", "our") operates the website findmymortgage.co.nz. We provide general information about home loans and the home buying process in New Zealand. We are not a financial adviser and do not provide personalised financial advice.

2. What information we collect

We collect personal information only when you voluntarily provide it through our adviser match form. This includes:

• Your first name
• Your phone number
• Your self-described stage in the home buying journey

We also collect standard analytics data through cookies and similar technologies, which may include your IP address, browser type, pages visited, and time spent on the site. This data is anonymised and used to improve the website experience.

3. How we use your information

When you submit the adviser match form, we use your information solely to:

• Connect you with an FSPR-registered mortgage adviser
• Communicate with you about the adviser introduction you requested

We do not use your personal information for any other purpose. We do not send marketing emails or promotional material unless you separately opt in.

4. Who we share your information with

When you request an adviser match, we share your name, phone number, and journey stage with an FSPR-registered mortgage adviser for the purpose of making the introduction you requested. We may also share anonymised, aggregated data with service providers who help us operate the website (e.g., analytics, hosting).

We do not sell your personal information to third parties. We do not share your information with anyone other than the adviser you requested to speak with and essential service providers.

5. Commercial relationships

FindMyMortgage has commercial relationships with licensed mortgage advisers and may receive a referral fee when we make an introduction that results in a financial advice engagement. This commercial arrangement is disclosed on our website and does not influence the advice you receive from the adviser — advisers are legally required to act in your best interests under the Financial Markets Conduct Act 2019.

6. Cookies and analytics

We use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Data security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Complain to the Office of the Privacy Commissioner if you believe your privacy has been breached

To exercise any of these rights, contact us using the details below.

9. Data retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected (i.e., making an adviser introduction). After that, we securely delete it unless required by law to retain it longer.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this privacy policy or how we handle your personal information, please contact us at privacy@findmymortgage.co.nz.